Refund and Cancellation Policy
At NiftyTrader, we are committed to providing our customers with the best service and support. Please read our Refund and Cancellation Policy carefully before making any purchase. By placing an order on our website or mobile app, you acknowledge and agree to the following terms and conditions
Cancellation Policy:
Your service will be immediately activated upon placing the order on our site. Cancellation requests will only be considered under the following circumstances:
Duplicate Orders:
If you accidentally place duplicate orders for the same account, you can request cancellation for the duplicate order within 7 days of purchase. In such cases, please contact our customer support team via email at care@niftytrader.in or by reaching out to the customer support number to process the cancellation.
However, please note that once premium access has been enabled or you have already started using any paid services, including screeners, live analysis, or other features, cancellation requests will not be entertained.
Refund Policy:
We value your money and strive to ensure a satisfactory customer experience. However, except for duplicate payments, no refunds will be provided for any purchased plans or services.
Refunds will be processed for duplicate payments made for the same account, subject to verification. If you believe you have made a duplicate payment, please contact our customer support team immediately for assistance.
Plan Usage and Expiry:
Upon purchasing a plan, you will be able to enjoy the benefits and access to the services as outlined in the plan description until the expiry date of the plan. We encourage you to fully utilize the services within the specified timeframe to maximize your experience.
Modifications to Policy:
NiftyTrader may update or modify this Refund and Cancellation Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. It is the responsibility of customers to review this policy periodically.
If you have any questions or require further assistance regarding our Refund and Cancellation Policy, please don't hesitate to contact our customer support team.
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